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Latest episodes
The Community Experience
The CX 013: Building More Inclusive Communities with Daniel Oppong
The CX 012: Burnout Management for Community Leaders: a Roundtable Chat
The CX 011: Falling in Friendship and Analog Connection with Kat Vellos
The CX 010: How Matt Sonnenberg Leads His Community (without Actually Leading It)
The CX 009: TikTok and Troll-Wrangling with Keenya Kelly
The CX 008: Protecting Yourself with Boundaries and a Healthy Mindset with Espree Devora
The CX 007: The Unique Potential of Online Summits — a Roundtable feat. Rob Gelb
The CX 006: MRR (Monthly Recurring Relationships) with Rosie Sherry
About the Show
What makes a community flourish? How do we build vibrant, supportive communities online? Can brands and organizations facilitate authentic connection through community?
If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design communities that thrive, whether yours is a niche community, based on fandom, or tied to a personal brand or business. Each week, join hosts Jillian Benbow and Tony Bacigalupo to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded community, SPI Pro.
We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of communities. Join us for the ride and embrace the experience! New episodes drop every Tuesday, wherever you listen to podcasts.
Jillian Benbow
Jillian is the Community Experience Manager at Team SPI. With over a decade of experience running digital communities and programs, Jillian has seen it all. She is eager to help more people run successful communities and to help grow the digital community profession. When Jillian is not working on all things community she is enjoying the outdoors of Colorado with her family and two energetic dogs.
Tony Bacigalupo
Tony Bacigalupo is the Community Program Manager at SPI. Through his career, his focus has been on eradicating the epidemic of loneliness by showing people how to better foster belonging in themselves and others. To that end, he's built coworking communities, designed experimental gatherings, and helped hundreds of leaders and gatherers around the world as a consultant, coach, speaker, artist, and author.