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Latest episodes
The Community Experience
The CX 039: Aligning Your Membership Fee with your Community’s Value with Pat Flynn
The CX 038: Trust Starts with Listening with Zahra Ebrahim of Monumental Projects
The CX 037: Communication through Demonstration with Kat Gordon of The 3% Movement
The CX 036: Connecting Through Shared Loss with Mary Horn of The Dinner Party
The CX 035: Failure Is Your Friend with Carlos Zimbrón of F***up Nights
CX 034: The Sweet Sounds of Well-Run Musical Gatherings with Rafe Offer of Sofar Sounds
The CX 033: When Free Community Is Good Business with Mac Reddin of Commsor
The CX 032: The Life-Changing Role of the Super Member with Whitney Hess
About the Show
What makes a community flourish? How do we build vibrant, supportive communities online? Can brands and organizations facilitate authentic connection through community?
If you’ve ever found yourself asking these questions, you’re in the right place. The Community Experience was designed to explore all things community and to help community facilitators design communities that thrive, whether yours is a niche community, based on fandom, or tied to a personal brand or business. Each week, join host Jillian Benbow to learn practical strategies and insights from people on the cutting edge of community building, as well as a peek behind the curtain into the inner workings of our own branded community, SPI Pro.
We believe that community-driven content and commerce is changing the landscape of work and life. Through unbridled curiosity, we believe we can help the world increase the impact potential of communities. Join us for the ride and embrace the experience! New episodes drop every Tuesday, wherever you listen to podcasts.
Jillian Benbow
Jillian is the Community Experience Manager at Team SPI. With over a decade of experience running digital communities and programs, Jillian has seen it all. She is eager to help more people run successful communities and to help grow the digital community profession. When Jillian is not working on all things community she is enjoying the outdoors of Colorado with her family and two energetic dogs.